Terms of Service

These Terms of Service ("Terms") govern your use of the Initial Web Design website and the design and development services we provide ("Services"). By engaging us for a project or using this website, you agree to these Terms. If you do not agree, please do not use our Services.

1. Our services

Initial Web Design provides website design, development, and related services. The specific deliverables, timeline, and price for each project are agreed in writing (email is sufficient) before work begins. Only what is written in that agreement forms part of the project scope.

2. Quotes and payment

• Every project has a fixed price agreed before work begins. Our starter package begins at $99; larger projects are quoted individually.
• Unless agreed otherwise, payment is due in full before the finished website is transferred or put live.
• Quotes are valid for 30 days from the date they are issued.
• Work requested beyond the agreed scope is quoted and agreed separately before it is carried out — you will never be billed for work you did not approve.

3. Your responsibilities

• You agree to provide the content (text, images, logos, product information) needed for the project, or to commission us to produce it as part of the agreed scope.
• You confirm that any materials you supply are yours to use and do not infringe any third party's rights.
• You agree to review work and respond to reasonable requests for feedback or approval in a timely manner so the project can proceed.

4. Revisions

Each project includes the number of revision rounds stated in its written agreement. Additional revisions or changes in direction after approval are treated as new work and quoted separately.

5. Intellectual property

• Once a project is paid in full, you own the final delivered website and its bespoke design.
• We retain the right to display the completed work in our portfolio and marketing unless you ask us in writing not to.
• Third-party components (fonts, stock imagery, plugins, platforms) remain subject to their own licences.

6. Third-party services

Websites commonly depend on third-party services such as hosting, domain registration, e-commerce platforms, and email delivery. Those services are provided under their own terms and fees, are contracted by you unless agreed otherwise, and we are not responsible for their availability, pricing, or conduct.

7. Warranties and liability

• We build to current web standards and test our work before delivery. If a defect in our work is reported within 30 days of launch, we will fix it at no charge.
• The Services are otherwise provided "as is". We do not guarantee specific business outcomes such as traffic, rankings, or revenue.
• To the maximum extent permitted by law, our total liability arising from a project is limited to the amount you paid us for that project.
• We are not liable for indirect or consequential losses, or for damage caused by third-party services, your own changes to the website, or events outside our reasonable control.

8. Cancellation

Either party may cancel a project in writing. If you cancel after work has begun, work completed up to that point is billable proportionally to the agreed price. Amounts already paid for completed work are non-refundable.

9. Website use

You may not use this website in any way that is unlawful, that damages or disrupts it, or that attempts to gain unauthorised access to any related systems. Content on this website is ours and may not be reproduced without permission.

10. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time you engage us applies to your project. Material changes will be reflected in the "Last updated" date above.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which Initial Web Design operates, and any disputes will be resolved in the courts of that jurisdiction.

12. Contact

Questions about these Terms? Email us at hello@initialwebdesign.com.

This document is a general template and does not constitute legal advice. Consider having it reviewed by a qualified lawyer in your jurisdiction.